Privacy Policy

Last Updated: August 31, 2026

HomeTrai respects your privacy and is committed to protecting information provided by customers and visitors to hometrai.com.

This Privacy Policy explains how information may be collected, used, and shared when you use our website or purchase products from us.

Information We Collect

Depending on how you interact with our website, we may collect information such as:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Order information
  • Payment and transaction information
  • Customer service communications

We may also automatically collect certain technical information, such as device information, browser information, IP address, and website usage information.

How We Use Information

We may use collected information to:

  • Process and fulfill orders
  • Process payments
  • Arrange shipping and delivery
  • Provide order updates
  • Process returns and refunds
  • Respond to customer inquiries
  • Improve our website and services
  • Detect and prevent fraudulent or unauthorized activity
  • Comply with applicable legal requirements

Payment Information

Payments may be processed by third-party payment providers.

HomeTrai does not intentionally store complete payment card information on its own systems.

Payment providers may handle payment information according to their own privacy policies and security practices.

Cookies

Our website may use cookies and similar technologies to help operate the website, remember preferences, understand website usage, and support marketing or analytics activities.

You may be able to control cookies through your browser settings.

Sharing Information

We may share necessary information with service providers that help us operate our business, including payment processors, shipping providers, website technology providers, analytics providers, and customer support services.

We may also disclose information when required by law or when reasonably necessary to protect our customers, website, rights, or business.

Data Security

We use reasonable measures designed to protect personal information from unauthorized access, loss, misuse, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Third-Party Services

Our website may contain or use third-party services, applications, or links.

Those third parties may have their own privacy policies and terms, and we recommend reviewing them when appropriate.

Children's Privacy

Our website is not intended for children under the age at which applicable law permits them to provide consent to the processing of personal information.

We do not knowingly collect personal information from children in violation of applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be posted on this page with a revised "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact:

HomeTrai
234 Summit St
Thorsby, AL 35171
United States

Email: support@hometrai.com
Phone: +1 755-364-2413